How Elly helps Rebecca Ormerod at Merens move from interview to client-ready summaries in minutes

The Problem

As a Physician Sheppard at Merens, Rebecca Ormerod specializes in placing doctors across a wide range of medical specialties. Her work requires accuracy, clarity, and speed. Each interview involves technical terminology, nuanced clinical experience, and details that must be turned into polished summaries quickly for clients.

For Rebecca, who has more than ten years of experience profiling, coaching, and training recruiters, the manual note-taking process slowed down her entire workflow.

“I wrote everything down and then spent my time trying to decipher my own notes. I used to interview someone, wait a full day for it to percolate, and then sit for an hour and 45 minutes writing up the summary.”

This created recurring challenges:

• Slow, handwritten notes that were difficult to organize
• No clear record for resolving disputes when candidates contradicted themselves
• Delays between interviews and client submissions

The result was a workflow that made it difficult to keep pace with high-volume, specialized physician recruiting.

The Solution

Rebecca discovered Elly on LinkedIn while testing various AI tools. After her first call using Elly, she immediately saw the difference.

“My first call when Elly sent me my notes was phenomenal. I just said, ‘I need this tool’.”

Elly automatically captured and structured her interview notes, allowing Rebecca to stay present with candidates instead of multitasking.

“It is great because I can listen to the conversation while something else takes notes as the person talks.”

This was particularly valuable for complex clinical interviews.

“The first candidate I used it with worked in a highly technical medical field. There were complex clinical terms throughout the conversation. When I got the notes back, everything was captured clearly, and I could immediately understand the key details without worrying about whether I had written the terminology correctly.”

Elly also offered a reliable record she could reference later.

“Sometimes candidates say, ‘I did not say that.’ I can go back and say, actually, you did. And I had already mentioned that we have an AI system on the phone.”

The Results

Elly completely transformed Rebecca’s workflow by reducing the time from interview to write-up, significantly increasing her speed.

“Writing that sales email for the account manager or the client used to take so much time. Now I can submit a candidate within 15 to 25 minutes after an interview instead of waiting a whole day. With Elly, I have exactly what I need right away.”

She estimates saving one hour and 45 minutes per candidate simply by eliminating manual note-writing and summary formatting.

Elly also ensured clarity and consistency across the complex medical roles she handles.

“I place doctors for a living across multiple specialties. Elly makes it so much easier to capture technical terminology accurately and present it well.”

With administrative work dramatically reduced, Rebecca can spend more time evaluating fit, preparing candidates, and supporting her clients without sacrificing clarity or detail.

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