How Elly helps recruitment leader Theresa Mazzaro deliver high-touch hiring at Fairfax Radiology Centers with accurate, structured notes

The Problem

As a recruitment manager in healthcare, Theresa Mazzaro supports hiring across clinical, IT, HR, marketing, and leadership roles. With a small team and roughly 36 open positions at any given time, her work is highly hands-on and deeply people-driven.

Every interview required full attention, while also demanding detailed documentation. Theresa and her recruiter were juggling back-to-back calls, trying to listen closely, take notes in real time, and then rewrite everything afterward so hiring managers had the full context.

“It was scattered. At the end of the day you’re trying to remember what you captured, what you didn’t, and whether you wrote it up correctly.”

The challenge was even bigger for technical roles. Theresa comes from a clinical background, and interviews with IT candidates often include terminology she does not fully know. That made accurate documentation even more critical.

At the same time, the team strongly believed hiring in healthcare must remain high touch. Candidates are expected to deliver a great patient experience, and Theresa felt recruiters owed them the same level of care and presence during interviews.

The Solution

Theresa discovered Elly through LinkedIn and decided to try it as a way to remove the burden of note taking without sacrificing the human side of hiring.

She jumped straight in, starting with an IT role. Before interviews began, she ran a detailed intake session with the hiring manager, aligned on what mattered most, and turned those questions into an Elly template tied directly to the job description.

From there, Elly handled the documentation by capturing the full conversation, organizing responses by question, and producing clear, structured notes.

“I’m very transparent with candidates. I tell them Elly is taking notes so I can just focus on the conversation.”

That transparency quickly became a benefit. Instead of splitting her attention between typing and listening, Theresa could stay fully engaged, which is especially important when interviewing senior or technical candidates.

For high-volume roles, her team pairs Elly with a one-way video screening tool, Hireflix, to reduce ghosting and focus live conversations on qualified candidates. Once interviews happen, Elly becomes the system of record for what was discussed.

Theresa copies Elly’s notes directly into her ATS, JazzHR, ensuring hiring managers always have clean documentation before moving candidates forward.

The Results

Elly has fundamentally changed how Theresa and her recruiter work day to day.

Instead of rewriting summaries from memory, they now skim, lightly edit, and move on. The time savings add up quickly, especially on days with multiple interviews.

“It gives us hours back every day. And it’s not garbage. It’s accurate because it’s our conversation.”

Hiring managers immediately noticed the difference. Notes are clearer, more detailed, and easier to review before second or final round interviews. In technical roles, Elly ensures nothing is lost, even when the recruiter does not know every detail firsthand.

One early moment stood out. After reviewing Elly’s notes from an IT interview, the CIO responded with immediate enthusiasm.

“He said, ‘This is fantastic. The detail is incredible.’”

Most importantly, Elly allows Theresa to hire the way she believes healthcare teams should operate. Recruiters stay present, engaged, and human throughout the process.

“It lets me be me. I can connect with candidates, have real conversations, and still give managers everything they need. That’s priceless.”

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